Contact us at firstname.lastname@example.org
Arbonne UK Limited and its affiliates (collectively, “Arbonne”) appreciates the importance of protecting your personal information and recognises your trust in Arbonne when you supply personal information to Arbonne.
Arbonne may collect and use “Personal Information” about you to the extent necessary for one or more of the following reasons:
Personal Information means information about an identifiable individual. By way of example only, Arbonne may collect your name, address, telephone number, facsimile number, email address, age, date of birth, driver’s licence details, credit card information, etc.
Arbonne may collect Personal Information from you in a number of ways including (without limitation): when you contact Arbonne, when you transact business with Arbonne, from Independent Consultants with your consent, questionnaires and surveys, over the telephone, person to person, when you purchase Arbonne products or services and from a contract you enter into with Arbonne.
Arbonne may collect de-identified information through your use of Arbonne’s website, including the dates and times you access this website, the domains from which you visited this website, your activity on the website and Internet Protocol addresses. This information is sometimes referred to as “click stream data,” and Arbonne may use this data to analyse trends and statistics in order to improve the service provided through this website.
Arbonne may collect this information through the use of technologies, including “cookies.” A cookie is a text file sent by this website to your browser and stored on your computer as an anonymous tag that identifies your computer, but not you, to Arbonne. Please note you can set your browser to disable cookies, but some parts of this website may not function properly or at all if cookies are disabled.
Independent Consultants consent to the collection of personal information in accordance with the terms of the Arbonne Independent Consultant Application & Agreement executed by them when registering with Arbonne.
Preferred Clients consent to the collection of personal information in accordance with the Terms & Conditions of the Preferred Client Program executed by them when registering with Arbonne.
From time to time, you may be able to deal with us anonymously or by pseudonym. However, if the Personal Information Arbonne requests for the provision of goods or services is not provided to Arbonne, or you provide information anonymously, Arbonne may not be able to provide the goods or services to you. As noted above, if you change your browser settings to disable cookies, some parts of Arbonne’s website may not function properly, which may adversely affect Arbonne’s ability to provide your requested goods or services to you.
By accessing and/or using Arbonne’s website, you are deemed to consent to Arbonne using your Personal Information collected by Arbonne for the following purposes:
From time to time, we may send our Independent Consultants and customers marketing materials such as newsletters, company information and updates or promotional offers about our products and services. Our Independent Consultants and customers can elect to automatically receive these electronic communications.
If you elected to receive any communications about our latest products and services, company information and updates, or promotional activities such as competitions, surveys, conferences or other promotional events, you can opt out by:
To the extent Arbonne collects Personal Information from you in New Zealand and such Personal Information is disclosed to any affiliated entity that directly, or indirectly, controls, or is controlled by, or is under common control with, Arbonne or an independent third party located in the United States, Arbonne reasonably believes that the entity receiving the Personal Information is subject to a law-binding scheme or contract which effectively upholds principles for the fair handling of information that are substantially similar to the NZPPs.
Further, Arbonne has taken, wherever possible, reasonable steps to ensure that the Personal Information which it has disclosed will not be held, used or further disclosed by the recipient of the Personal Information inconsistently with the NZPPs. Arbonne may also make such a disclosure of Personal Information when it is necessary for the performance of a contract between you and Arbonne or for the conclusion or performance of a contract between Arbonne and a third party in your benefit.
By your continued use of this website and by continuing to transact business with Arbonne, you acknowledge that Arbonne may disclose Personal Information in the manner set out in this clause 6.
Arbonne takes reasonable steps to protect the Personal Information Arbonne has under its control against accidental or intentional manipulation, loss, destruction, or against access by unauthorised persons. For example, we utilise tokenisation technology to secure the privacy of your credit card information.
Nevertheless, Arbonne is not responsible for harm that you or any person may suffer as a result of breach or requirements under the Privacy Act to maintain the security of your Personal Information in respect of your use of this site or any information you transmit to this site. By using this website, you acknowledge and accept this risk.
This website may contain links to websites owned and maintained by independent third parties. Arbonne takes no responsibility for the privacy practices or the content of any websites linked to this website.
Your continued access to and use of this website (including the purchase of goods and/or services) indicates your agreement to the amendments. If you object to such changes, Arbonne will comply with our prior policies as to any data previously collected, but please do not access or use the website.
Arbonne takes all reasonable steps to ensure that the Personal Information Arbonne collects is accurate, complete and up to date.
However, Arbonne relies upon the accuracy and completeness of the Personal Information you supply. Accordingly, if you identify any inaccuracy in your Personal Information, you need to make a change or wish to verify such information, please contact Arbonne with a request to access your Personal Information with sufficient information to enable Arbonne to verify your identity. Where requested, Arbonne must correct Personal information if it is satisfied, after taking into account that the corrections are necessary to ensure that the information is accurate, up to date, complete and not misleading. If you seek correction of Personal Information but Arbonne does not make this correction, you are entitled to request that a statement to this effect is attached to the relevant Personal Information.
Arbonne will provide you with access to your Personal Information unless Arbonne is permitted under the Privacy Act or other applicable privacy legislation to refuse to provide you access. If an exception under law applies, we will provide you with the reasons for our refusal unless such disclosure would itself prejudice the interests protected by the right to refuse such request. Arbonne reserves the right to charge an administrative fee to cover its reasonable costs for responding to and carrying out your request for access to and/or correction of your Personal Information. Please direct all requests to Arbonne’s privacy officer, the details of whom are listed below. We will endeavour to respond to your request for access or correction of your Personal Information within a reasonable period after your request is made.
If, after receiving our response, you still consider your privacy complaint remains unresolved, you may then for example take your complaint to the Office of the Privacy Commissioner (for the avoidance of doubt, you may choose to refer your complaint to the Privacy Commissioner at any time).
Arbonne does not adopt or use any identifiers of any New Zealand government body or agency assigned to any individual as its own identifier.
Arbonne’s privacy officer may be contacted:
(a) by completing the online form at arbonne.com > Contact Us or
(b) by mail, marked:
Attention of the Compliance Department
Arbonne UK Limited
c/o Arbonne Australia Pty Ltd.
Locked Bag 3014
St Marys, NSW 1790
(c) by sending an email to email@example.com.