January 1, 2020
To provide Arbonne customer goods and to fulfill our commitment to you under our Arbonne Independent Consultant Agreement (hereinafter defined as “Products”), we must process information about you. The types of information we collect depend on how you use our Products. The following describes the personal information we collect:
In general, we use the information we collect to provide and support the Arbonne Products and related services. The following describes the specific reasons why we collect the information described above:
We do not sell your personal information to third parties. We do, however, share your personal information with service providers who help us provide and improve our Products and platforms, or who use Arbonne business tools. Specially, we share personal information with service providers who provide aggregate statistics and insights that help us understand how people are engaging with our Products and platforms. We also share personal information and content to service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.
We may also share your personal information if necessary to: (1) comply with federal, state, or local laws; (2) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (3) cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws; or (4) exercise or defend legal claims.
We have implemented and maintain reasonable security procedures and practices appropriate to the nature of the information to protect your personal information from unauthorized access and exfiltration, theft, or disclosure. Those security procedures and practices include, but are not limited to encryption in transit, limited access computer systems located in secure facilities, and policies and procedures each employee with computer access is trained on.
This website does not currently support certain browser settings or otherwise respond to Do Not Track requests. You can find out more information about opting-out of interest-based advertising at: http://www.networkadvertising.org/choices.
Your personal information will be retained for the time required to fulfil the purposes for which it was collected and processed, including for the purpose of satisfying legal, professional, contractual, regulatory, accounting or reporting obligations.
We do not knowingly collect personal information from children under the age of 13. Children under the age of 13 should not use this website. Only adults 18 years or older are permitted to purchase our Products and use our services.
Beginning January 1, 2020, California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). We describe below your rights if you are a California resident.
(1) The categories and specific pieces of personal information we have collected about you.
(2) The categories of sources from which we have collected your personal information.
(3) The business or commercial purpose why we collected or, if applicable, sold your personal information.
(4) The categories of third parties with whom we shared your personal information. (5) The categories of personal information that we have shared with third parties about you for a business purpose.
(6) If applicable, the categories of personal information that we sold about you and the categories of third parties who received your personal information in the sale.
You may submit a request for the information above by calling us at 1-800-ARBONNE, or customer-service/contact.shtml. Once you contact us through one of these channels, we will need to confirm your identity to process your request.
You have the right to request that we delete the personal information we collected or maintained about you. Once we receive your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records.
There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records. Some of these instances include, but are not limited to, if we need to: (1) retain your personal information to complete a transaction or provide a good or service; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech or ensure the right of another consumer to exercise his or her right to free speech; (5) comply with the law; and (6) use your personal information for internal and lawful purposes.
You may submit a request to delete your personal information by calling us at 1-800-ARBONNE, or customer-service/contact.shtml. Once you contact us through one of these channels, we will need to confirm your identity to process your request.
We do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us to not sell your personal information. If you have any questions, feel free to email us at Privacy@Arbonne.com or call us at 1-800-Arbonne.
We will not discriminate against you for exercising any of your rights under the CCPA, as described above. This includes, but is not limited to: (A) denying good or services to you; (B) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (C) providing a different level or quality of goods or services; or (D) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
You may use an authorized agent to submit requests on your behalf to exercise the rights above.